Shipping Policy

Before we get into specifics, let us be clear on our shipping “philosophy” 

We understand your urgent need for your materials and want you to receive them as efficiently as humanly possible.


To keep things simple:

• Orders that qualify for free shipping are shipped UPS ground. You may choose a different shipping method for an additional charge. Free shipping applies to the contiguous U.S. only (excluding HI, AK and other US territories).

• Credit card authorization and verification must be received prior to processing, unless prior arrangements have been made.

We ship via United Parcel Service (UPS).  If you’re trying to estimate when a package will be delivered, please note the following: Credit card authorization and verification must be received prior to processing. UPS deliveries occur Monday through Friday, excluding holidays. If you require express or 2 day shipping, please call us at 717.485.0473 for charges.


Delivery Time

Delivery method: Our Free shipping method is UPS Ground. The timeframe for 2nd Day Air is typically two business days. Tracking information will be sent via email when order is placed.

Expected delivery for promotional items is 10-14 business days.

While Food Safety Training Solutions, Inc. strives to maintain it’s 2-5 business day average delivery we make no guarantees and will accept no liability nor honor any claim towards ruminative action stemming from a longer than average delivery due to situations beyond our control i.e. inclement weather, holidays, lost packages, etc.


Shipping and Handling Costs

PLEASE NOTE: Out of state orders WILL NOT be charged sales tax. In state orders will be charged 6.0% sales tax. This applies to product orders only. If you are receiving training with the book(s) order, there will not be any sales tax charged.